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Business Communication

Business Communication Training

Communication skills, whether written or spoken, have a huge impact on perception and company culture. Business communication is about informing, persuading, and establishing credibility in the workplace, and strong communication is a predictor of business success. Communication also helps people learn about new opportunities, maintain and cultivate important connections, and use our education and knowledge effectively. Most importantly, business communication isn’t just for managers and executives – all employees in a business must be strong communicators for an organization to run smoothly.

Solid communication skills are taught, not innate. You can unlock your skills as an effective communicator with business communications training. We offer tiered learning experiences that fit your skill level and give you valuable training for real-life situations, such as responding to angry customers or handling coworker conflict. We can cater to any group size, and you’ll always have the guidance of a live instructor for online and in-person courses.

$150 – $550 / Person / Session
*based on number of people

Beginner to Advanced
*all courses can be customized

For Groups Up to 15
*larger groups accommodated with multiple sessions

Virtual or In-person Private Training with a Live Instructor
*no public classes

Whether beginner or advanced, your Business Communication workshop will be customized for your team, but these are some of the skills we might cover.

Learning Objectives

  • What is communication?
  • Identify communicator types?
  • Barriers in communication
  • Verbal and non-verbal know-hows
  • Know when to be assertive
  • Email strategies
  • Challenge assumptions (respectfully)
  • Sharing your opinion
  • Business Etiquette practicing good manners
  • Communicate with supervisors and colleagues
Carol has always had a passion for helping others in their journey for personal growth. She is a corporate Teacher, Trainer, eLearning Instructor and Program developer with 28 years of experience providing outstanding training for thousands of managers, employees and individuals. Carol is known for her dynamic, motivating and engaging instructional approach.
Michel is an experienced corporate trainer with 20 years of experience and a bachelor’s degree in Business Management. He takes pride in having a unique training style, focusing as much on the ‘What’ and ‘Why’ as it is on the ‘How to’ factor. Michel’s classes showcase real life examples, comparisons, and analogies that all audiences can relate to and benefit from the simplicity of the presented material.
Where does the training take place?

Your customized training can be delivered either online via Zoom or Webex, or we can bring the training to your location. If you don't have a space at your site and would prefer not to attend the training online, we can find a location near you, for example at a hotel conference room or similar location.

Talk to your Tech Touch Training Specialist about your options, and we will find a suitable option that best fits your needs and that of your team.

Does the training have a live instructor?

Absolutely! Whether you attend the training online or at your location, there is a live instructor delivering your class. No video recordings here.

Having a live instructor available so your team can ask questions and get real-time assistance, is the best training model for learning business skills. At Tech Touch, we want you to have the best learning experience possible, so live instruction is a must.

What are the training times?

Most of our clients prefer to have class times starting at 9 am and ending at 4 pm, with a 1-hour lunch period.  This is something your Training Specialist will discuss with you based on your needs and availability.

Do we have to attend an all-day session, or can they be broken up into smaller sessions?

This is one of the biggest reasons Tech Touch offers customized training solutions. Your time is valuable and your team may not be available to leave their work for an entire day. We can offer half-day options and/or break your training sessions up over multiple consecutive or non-consecutive days.

Be sure to discuss your options with your Training Specialist.

Ready to Learn More?

Reach out below to get started on your customized Communication training course.

The
Tech Touch
Difference

With decades of experience in corporate training, we’re proven time and again that customized training programs are far more effective than cookie-cutter classes.

We put in the work beforehand to ensure that our programs meet your individual needs and goals with a laser-focus on exactly what you need to get YOUR job done.

At Tech Touch, we operate with integrity and passion. As such, we want to be your trusted training partner, not just a training company delivering a service.

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