(888) 804-1132

Microsoft Word

Woman working on document

Certified Microsoft Word Training

Vital to all roles across all industries, creating documents in a word processor is a necessary skill in day-to-day work. Understanding and using Microsoft Word 2019/365, the most widely implemented word processing program, is an essential skill set for a professional. You must learn to create, edit, format, and print Microsoft Word documents to stay competitive.

Whether you have little familiarity with Microsoft Word 2019 or you’re an experienced user looking to deepen your skill set, this Microsoft Word 2019/365 training offers different tiers for a tailored learning experience. Build on your existing set of skills with this powerful word processor with a live instructor, either online or in person. We can accommodate teams and groups of any size, so your entire staff can bridge skill gaps.

As low as $125 / person / session

Beginner to Advanced Levels

Best for groups of 5-20

Virtual or in-person

Whether beginner or advanced, your Microsoft Word training will be customized for your team, but these are some of the skills we might cover at each level.


  • Create and edit Microsoft Word documents
  • Learn the ribbon tool
  • Learn the file tab and how to save and open files
  • Learn to create new documents
  • Import files
  • Discover Word templates for different documents
  • Learn formatting
  • Insert hyperlinks
  • Change fonts and lists
  • Use tabs
  • Add, remove, and change fonts
  • Configure documents to print
  • Add values to document properties
  • Add page numbers, headers, and footers
  • Use spelling and grammar tools


  • Work with shapes and pictures
  • Perform a mail merge in Word
  • Manage documents
  • Use Windows Explorer
  • Use header and footer tools
  • Explore the design tab
  • Use bullets and numbering
  • Use delineation tools
  • Work with paragraph dialogue
  • Insert and edit pictures
  • Use the Mail Merge Wizard
  • Perform a manual mail merge
  • Send a document electronically


  • Automate Microsoft Word 365 with building blocks
  • Learn Quick Parts, fields, and Macros
  • Use reference tools like hyperlinks, cross-references, footnotes, endnotes, and bibliography tools
  • Learn to manage long documents through table of contents and indexing
  • Work with Outline View
  • Master documents with forms
Carol has always had a passion for helping others in their journey for personal growth. She is a corporate Teacher, Trainer, eLearning Instructor and Program developer with 28 years of experience providing outstanding training for thousands of managers, employees and individuals. Carol is known for her dynamic, motivating and engaging instructional approach.
Chris is our most senior MS Office trainer. He brings 30+ years of experience designing, developing, and delivering effective learning solutions to Tech Touch. With his amazing sense of humor, Chris is a very well-liked and a respected trainer. His classes are lively and never dull. Our clients always ask for him to return!
Michel is an experienced corporate trainer with 20 years of experience and a bachelor’s degree in Business Management. He takes pride in having a unique training style, focusing as much on the ‘What’ and ‘Why’ as it is on the ‘How to’ factor. Michel’s classes showcase real life examples, comparisons, and analogies that all audiences can relate to and benefit from the simplicity of the presented material.

Your training specialist will assist you with developing a curriculum that will ensure that no one is left behind. Depending on group size, your consultant may suggest delivering multi sessions so that beginning students don’t feel pressured and more advanced learners don’t feel like the pace is too slow.

Because every situation is different, it is best to discuss this with your Tech Touch Training Specialist, who will help you to come up with a plan that is both economical and efficient.

Your customized training can be delivered either online via Zoom or Webex, or we can bring the training to your location. If you don't have a space at your site and would prefer not to attend the training online, we can find a location near you, for example at a hotel conference room or similar location.

Talk to your Tech Touch Training Specialist about your options, and we will find a suitable option that best fits your needs and that of your team.

Our team of expert instructors can deliver training in any version of Microsoft Word, so you will be able to learn on the exact version you are using for your projects.

Most businesses have access to the Microsoft 365 Business plans, which allows staff to download the latest version. The most recent version is what we recommend, as you will have the latest features and capabilities of Microsoft Word.

Tech Touch instructors keep up-to-date on the latest tools for each program in the Microsoft suite. Because our instructors are Microsoft Certified, they often get access to the latest version of these programs in advance of them being made available to the public, so they have familiarized themselves with the latest tools before you have access to them. Therefore, we are able to deliver your best training experience when you are.

Absolutely! Whether you attend the training online or at your location, there is a live instructor delivering your class. No video recordings here.

Having a live instructor available so your team can ask questions and get real-time assistance, is the best training model for learning programs like Microsoft Word. At Tech Touch, we want you to have the best learning experience possible, so live instruction is a must.

Most of our clients prefer to have class times starting at 9 am and ending at 4 pm, with a 1-hour lunch period.  This is something your Training Specialist will discuss with you based on your needs and availability.

This is one of the biggest reasons Tech Touch offers customized training solutions. Your time is valuable and your team may not be available to leave their work for an entire day. We can offer half-day options and/or break your training sessions up over multiple consecutive or non-consecutive days.

Be sure to discuss your options with your Training Specialist.

Ready to Learn More?

Reach out below to get started on your customized Microsoft Word training course.

Tech Touch

With decades of experience in corporate training, we’re proven time and again that customized training programs are far more effective than cookie-cutter classes.

We put in the work beforehand to ensure that our programs meet your individual needs and goals with a laser-focus on exactly what you need to get YOUR job done.

At Tech Touch, we operate with integrity and passion. As such, we want to be your trusted training partner, not just a training company delivering a service.

Request a Quote

Fields marked with an * are required