Carol has always had a passion for helping others in their journey for personal growth. She is a corporate Teacher, Trainer, eLearning Instructor and Program developer with 28 years of experience providing outstanding training for thousands of managers, employees and individuals. Carol is known for her dynamic, motivating and engaging instructional approach.

As an application and soft skills trainer, Carol has instructed a wide variety of soft skill courses, comprising of leadership, business communication, customer service, business writing, time management, managing emotions and crucial conversations, copywriting for media. Her application expertise includes an array of programs including Microsoft Excel, Word, PowerPoint, Project, Access as well as Adobe Acrobat, Photoshop, Illustrator, InDesign, HTML, Captivate and more…

She has designed and developed customized training curriculum helping companies improve their employee skills and overall employee engagement.

Carol’s classes are interactive and fun owing to her core strengths of communication and innovation. Students stay engaged and are immediately comfortable in her classes.


Bachelor of Business Administration with a concentration on Technology
– University of Santa Barbara